Who we are
Garden Route Stays is a self-catering accommodation directory covering South Africa's Garden Route — George, Wilderness, Sedgefield, Knysna, Plettenberg Bay and Mossel Bay. The site is operated as a sole proprietorship by Craig Sandeman. If you ever need to get hold of us about anything on this page, email [email protected].
What we collect from you
Almost nothing. We don't take bookings, don't hold payment details, and don't ask you to create an account. Every reservation happens on Booking.com under Booking.com's own privacy policy — we never see your card, ID or personal booking details.
If you send us an email, we obviously receive your email address and whatever you've written. We use it to reply to you and nothing else. We don't add you to a mailing list.
Cookies and analytics
We use Google Analytics to understand aggregate visitor behaviour — which towns people browse, which property pages get read, how visitors arrive at the site. This is statistical, not personal. We may also use Cookiebot to manage consent. Full detail is on our cookie policy page.
Affiliate tracking
When you click a "Check rates on Booking.com" link, you're redirected through Commission Junction (domains like kqzyfj.com) before landing on Booking.com. Commission Junction sets a cookie so that if you then make a booking, it can be attributed to us and we earn a small commission. Booking prices are identical whether you click through us or go direct — you pay nothing extra.
Your POPIA rights
Under South Africa's Protection of Personal Information Act you can ask us to confirm what personal information we hold about you, correct anything that's wrong, or delete it. Because we collect almost nothing, this is usually a one-email conversation. Send any request to [email protected] and we'll respond within a reasonable time.
Third parties we rely on
The site is glued together with a handful of external services. Each has its own privacy policy governing any data it touches:
- Booking.com — takes and processes all reservations.
- Commission Junction (CJ) — affiliate attribution for bookings made via our links.
- Google — Analytics (aggregate traffic data) and Fonts (served from their CDN).
- Cloudflare — DNS, hosting and edge caching for the site.
- Resend — transactional email delivery, if we reply to a contact email.
Updates to this policy
If we change anything material, we'll update the "Last updated" date above. Substantive changes will be flagged in a visible notice on the page for a while.
Contact
Any question about privacy or your data — [email protected].